Privacy Policy

Effective Date: July 3, 2026

1. Introduction and Company Information

This Privacy Policy explains how NorthStar Broadcast Studios collects, uses, discloses, stores, and protects personal information in connection with its television studio operations, including production services, studio bookings, audience participation, casting, vendor coordination, website and online communications, and related business activities.

NorthStar Broadcast Studios is committed to handling personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial privacy laws in British Columbia and other jurisdictions.

Company Name: NorthStar Broadcast Studios
Address: 1200 W Georgia St, Vancouver, BC V6E 4R2, Canada
Email: [email protected]
Phone: +1 (604) 782-9461

2. Data Collection and Processing

NorthStar Broadcast Studios may collect personal information directly from you, automatically through our website or digital services, and from third parties where permitted by law. The types of personal information we may collect include:

• Contact details such as name, email address, phone number, mailing address, and preferred communication method;
• Professional or business information, including employer, role, production affiliation, agency, or vendor details;
• Booking and scheduling information for studio rentals, production sessions, auditions, and on-site visits;
• Payment and billing information, including transaction records and invoicing details;
• Technical information such as IP address, browser type, device identifiers, log data, and website usage information;
• Images, audio, and video recordings captured during productions, rehearsals, auditions, interviews, live broadcasts, or studio activities;
• Communications you send to us, including inquiries, feedback, support requests, and consent preferences;
• Any other information you choose to provide in connection with our services.

We process personal information only to the extent reasonably necessary for the purposes described in this Policy or as otherwise permitted or required by law.

3. Purpose of Data Processing

NorthStar Broadcast Studios processes personal information for the following purposes:

• To provide and manage studio services, bookings, production support, and related communications;
• To coordinate auditions, casting, crew access, guest participation, and production logistics;
• To administer contracts, invoices, payments, and account-related matters;
• To operate, maintain, secure, and improve our website, systems, and business operations;
• To communicate with clients, vendors, talent, contractors, and other business contacts;
• To comply with legal, regulatory, tax, accounting, insurance, and recordkeeping obligations;
• To protect the safety, security, and integrity of our premises, personnel, equipment, and productions;
• To detect, prevent, and investigate fraud, unauthorized access, misuse, or other harmful activity;
• To manage consent, preferences, and marketing communications where permitted;
• To create, edit, distribute, archive, and promote audiovisual content in accordance with applicable agreements and consents.

4. Legal Basis for Processing

Under Canadian privacy law, NorthStar Broadcast Studios generally collects, uses, and discloses personal information with your knowledge and consent, unless otherwise permitted or required by law. Depending on the circumstances, we may rely on one or more of the following grounds:

• Consent: Where you have provided express or implied consent for a specific purpose;
• Contractual necessity: Where processing is necessary to enter into or perform a contract with you;
• Legitimate business purposes: Where processing is reasonable for managing our operations, provided your interests are not overridden and applicable law allows it;
• Legal or regulatory obligations: Where processing is necessary to comply with applicable laws, court orders, or lawful requests;
• Protection of interests: Where processing is necessary to protect the safety, security, rights, or property of NorthStar Broadcast Studios, our personnel, clients, or others.

Where required, we will seek your consent before collecting, using, or disclosing your personal information. You may withdraw consent subject to legal or contractual restrictions and reasonable notice.

5. Data Sharing and Third Parties

NorthStar Broadcast Studios may share personal information with third parties in the following circumstances:

• Service providers: Vendors that support hosting, IT, cloud storage, analytics, payment processing, communications, security, scheduling, and administrative functions;
• Production partners: Clients, producers, directors, agencies, broadcasters, talent coordinators, and contractors involved in a project or booking;
• Professional advisors: Lawyers, accountants, auditors, insurers, and other advisors as needed for business, legal, or compliance purposes;
• Authorities: Government agencies, regulators, law enforcement, or other parties where disclosure is required or permitted by law;
• Business transactions: In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction, subject to appropriate safeguards.

We require third parties that process personal information on our behalf to protect it appropriately and to use it only for authorized purposes. However, some third parties may process information under their own privacy policies, which we encourage you to review.

6. Data Transfer to Third Countries

Because NorthStar Broadcast Studios may use service providers, cloud platforms, or production partners located outside Canada, your personal information may be transferred to, stored in, or accessed from jurisdictions outside Canada, including the United States and other countries.

When personal information is transferred outside Canada, it may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or regulatory authorities in those countries. We take reasonable contractual, technical, and organizational measures to protect personal information during such transfers, but no method of transmission or storage is completely secure.

7. Storage Duration

NorthStar Broadcast Studios retains personal information only as long as necessary to fulfill the purposes for which it was collected, to meet legal, accounting, or reporting requirements, to resolve disputes, and to enforce agreements.

Retention periods may vary depending on the type of information and the context in which it was collected. Examples include:

• Client, vendor, and booking records: retained for the duration of the relationship and for a reasonable period afterward;
• Financial and tax records: retained for the period required by applicable law;
• Production footage, audio, and related content: retained according to contractual terms, production requirements, archival needs, and legal obligations;
• Website and technical logs: retained for a limited period necessary for security, analytics, and troubleshooting.

When personal information is no longer required, we will securely delete, destroy, anonymize, or de-identify it in accordance with applicable law and our retention practices.

8. User Rights

Subject to applicable law, you may have the following rights regarding your personal information held by NorthStar Broadcast Studios:

• Access: Request access to the personal information we hold about you and information about how it is used and disclosed;
• Rectification: Request correction of inaccurate, incomplete, or outdated personal information;
• Erasure: Request deletion of personal information in certain circumstances, subject to legal and contractual limitations;
• Restriction: Request that we limit the use or disclosure of your personal information in certain situations;
• Data portability: Request a copy of certain personal information in a structured, commonly used format where applicable law provides this right;
• Objection: Object to certain processing activities where permitted by law, including some forms of marketing or processing based on legitimate interests.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding. We will respond within the time required by applicable law or, if no specific period applies, within a reasonable time.

9. Withdrawal of Consent

Where our processing is based on consent, you may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Please note that if you withdraw consent for certain information, NorthStar Broadcast Studios may no longer be able to provide some services, complete a booking, or maintain certain communications, depending on the circumstances.

10. Right to Complain

If you have concerns about how NorthStar Broadcast Studios handles your personal information, we encourage you to contact us first so we can attempt to resolve the issue promptly.

You may also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or, where applicable, a provincial privacy commissioner or other regulatory authority.

Office of the Privacy Commissioner of Canada
Website: https://www.priv.gc.ca/

11. Data Security

NorthStar Broadcast Studios uses reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These measures may include:

• Access controls and role-based permissions;
• Encryption and secure transmission methods where appropriate;
• Physical security measures for studio premises and records;
• Employee and contractor confidentiality obligations;
• Monitoring, logging, and security testing of systems;
• Policies and procedures for incident response and breach management.

Despite these safeguards, no system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of any credentials or information you provide to us.

12. Contact Information

If you have questions, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact:

NorthStar Broadcast Studios
1200 W Georgia St, Vancouver, BC V6E 4R2, Canada
Email: [email protected]
Phone: +1 (604) 782-9461

13. Changes to Privacy Policy

NorthStar Broadcast Studios may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we make material changes, we will post the updated version on our website and revise the effective date above, and we may provide additional notice where required by law.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.